International Orders

All Orders

For ALL international (non-UK) orders please check Royal Mail’s International Bulletin before ordering to ensure we can ship to you. We use Royal Mail for all services. European orders are typically meeting estimated shipping times of up to 10 working days (excluding Italy – see below). The USA, Australia and New Zealand are all currently around 3 to 4 weeks from the point of order (including weekends).

European Orders (including the Republic of Ireland)

Customs & Excise, Tax (VAT or otherwise) and Shipping Handling Charges – there is much talk at the moment of goods incurring fees on delivery as a result of the UK leaving Europe. We have explored the impact on our customers but there is no absolute clarity on this. Printed items are often exempt from these, but not always. Unfortunately, this varies by country and interpretation of rules by Customs agents in your country. Some customers are charged VAT and a handling charge by the postal service for collecting these, but not all. A Europe-wide tax change in July 2021 also removed low-value exemptions to VAT for any goods moving around Europe. As a result of Brexit it currently seems almost impossible for us as a small company to join the International One-Stop Shop (IOSS) system implemented within Europe to handle this and pre-pay your VAT.

For clarity, if these charges are applied it is at the point of delivery / collection and are the responsibility of the customer. No charges have been paid in the UK by Student Midwife Studygram other than the shipping fee to Royal Mail.

Belgium: Please note, that as a result of Brexit and Europe-wide changes to VAT and duties, the Belgian authorities have started charging very high import duties on items imported from the UK. Until we can resolve how to reduce these (which is extremely challenging since Brexit), we have had to suspend sales to Belgium as it is not economically viable to ship items there. The duties and VAT added are working out as more than the value of the items. This only seems to be the case with Belgium at this time.

International Orders (outside Europe)

Customs & Excise, Tax and Shipping Handling Charges – printed items are often exempt from taxes but, unfortunately, this varies by country and interpretation of rules by Customs agents in your country.

For clarity, if these charges are applied it is at the point of delivery / collection and are the responsibility of the customer. No charges have been paid in the UK by Student Midwife Studygram other than the shipping fee to Royal Mail.

The USA

Parcels to the USA are currently around 3 to 4 weeks from the point of order (including weekends).

As a result of some parcels going missing in transit to the USA, or becoming delayed at the point of entry to the USA with the US Postal Service, we are currently only offering Tracked Shipping services to the USA which we unfortunately have to reflect in our shipping pricing. For more information see our delivery page.